Being a small business we seem to be working whenever we are awake!
However, to help with the smooth running of the wholesale side of the business, we will be having set despatch days, Until we are big enough to justify our printers doing drop shipping for us, Tammy will be pacing orders with the printers on Wednesday's, these will then be collected and we will personally distribute orders to retailers within 10 days. Please read our "How to order" page.
There is a standard set fee for delivery (if your order is below £100 in the UK or below £250 internationally, above these amounts and postage is free!). We will be using a courier service. Once your order has been despatched you will recieve a despatch note via email.
Please note that where customs import duties apply, they are for the customers own costs.
Your legal rights: When you buy goods from a UK business, in law you have a number of rights as a consumer. These include the right to claim a refund or replacement, where the goods are faulty or misdescribed. Please contact us within 14 days of receipt of the goods by email; [email protected]
Our policy: in addition to your legal rights, we want you to be 100% happy with your purchase. If you are unsatisfied with your products when they arrive please contact us within 14 days of receipt of the goods by email; [email protected] and we will do everything we can to rectify the situation.